FAQ

  • Where are Global Options located and what can they offer?
    Based on the perimeter of Heathrow Airport, we offer an array of services and options, tailored to your specific requirements.
  • What makes Global Options different?
    The management team is constantly looking at new avenues to enhance service levels and reduce time restraints.
  • How can we assess your resources on multi-complex distributions?
    We provide an onsite client room for project management with a full presentation of our abilities by our business development team.
  • What time can you collect from us?
    You advise us of the destination, we’ll advise the most efficient time to meet the flight. We operate 24 hours a day 7 days a week & will investigate every option to achieve the required delivery.
  • What happens when our parcel has been collected?
    Our highly experienced operations personnel process the package and label according to your request prior to despatch.
  • Can you collect direct from our printers and offer a pick and pack service?
    We specialise in the distribution of large multi-complex projects: Financial Offering Circulars, Mergers & Acquisitions and Report & Accounts.
  • How do you track our packages?
    Using the latest IT tracking system (GOCOM) we also use the human element as a fail-safe. Proof of delivery is automatically relayed to our clients.
  • What is your delivery commitment?
    We’ll offer you options; you dictate the arrival time. Rest assured whilst in our hands we act as your ambassador. We consider ourselves as good as our last delivery.
  • Who can I talk to and what times do you operate?
    We feel it is of paramount importance that you are given all available options. Please contact us 24 hours a day, 7 days a week, and we will be only too happy to assist you with any advice we can offer, or to tell you more about the value-added services we provide.